Is your Android Smartphone slow, freezing, not responsive, responding incorrectly, or you can’t remember the phones password/pattern? You’re in luck! There is still a pretty powerful option available, and that is to perform a hard reset, also known as an alternate reset, on the device.
Most of these hard resets require that your phone is completely powered off, so make sure that your phone is powered off all the way not just locked. If you’re phone isn’t responding and you can’t power off the phone with the power button, then you might need to pull the battery out, count to ten, and then put the battery back in. Just don’t power the phone back on if you have to reinsert the battery. Keep the device powered off.
Note: Remember that a reset is permanent and cannot be undone. It will erase all personal data and downloaded content on the phone, don’t worry it will not affect or erase your memory card or anything saved on your SIM card. This includes content such as pictures, ringtones, texts, apps, etc. and will usually fix software glitches, bugs, viruses, etc as well. Try if at all possible, to perform a backup first. Usually when you need to perform an alternate reset on your mobile phone you might not be able to do a backup.
Preparation for a hard reset on an Android phone
1. When the phone is powered off, press and hold the Volume Up and the Volume Down keys both at the same time, then press and hold the Power key until a test screen that shows some available options appears, usually takes about 15-20 seconds. When that screen pops up you can then release the keys.
Press the Volume Down key to navigate down through the options until it highlights FACTORY RESET then press the Power key to select it. You're done!!!.
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